FAQ
Frequently Asked Questions
Answers to the questions we hear most often about PayStubPro.
What is PayStubPro?
PayStubPro helps you prepare pay stubs from accurate payroll information you provide. A generated document does not independently verify employment, income or payment.
How much does it cost?
Basic pay stubs cost $1 each. W-2 and 1099 forms cost $9.99 each. Review the document type, selected options and order total before paying through Square.
How do I create a pay stub?
Open the application and complete Business, Employee, Pay and Review. Check names, dates, earnings, deductions and year-to-date figures against your records, then review checkout. Download the final PDF after successful payment and keep a copy with your supporting records.
Does PayStubPro calculate my taxes for me?
The free calculators provide estimates based on their stated inputs and assumptions. They do not file returns or remit taxes. Check the figures used in your pay stub against your payroll records and applicable tax rules before issuing it.
Can I use the pay stub for official purposes?
Use only truthful information for lawful purposes. Ask the recipient which documents they require; acceptance is not guaranteed. A generated pay stub is not independent proof of employment or payment.
Can I get a refund?
Refund eligibility is described in the Refund Policy. Review that policy before purchasing and use the Contact page for help with an order.
Is my information secure?
Read the Security and Privacy Policy pages for the stated practices and limits. Use a trusted device, protect downloaded documents and share payroll records only with authorized recipients. A browser draft should not be your only backup.
More help with payroll documents
How should I save and correct pay stubs?
Keep the final issued copy with its supporting records. Preserve the original when making a correction and reconcile any payment changes separately. Read our recordkeeping guide and correction workflow.
Where can I check deductions and year-to-date amounts?
Start with how to read a pay stub and what year-to-date means. Compare the figures with the actual payroll records.
Where are the product policies and instructions?
How It Works · Pricing · Refund Policy · Contact · Security · Privacy Policy · Responsible Use